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  • Dostizanje vrhunske usluge - Skills obuke zaposlenih, pozovite nas! - Skills
    company depends on the way we treat our customers today Lot of products and services with similar quality and price make potentioan clients less loyal and bring companies into a trap to compete on a market with lower prices Where is the limit Is that the most important thing about the product service Are we happy if our client is satisfied For sure we are but we are much more happy if client is loyal Our focus is on skills which develop awareness and behavior of our employees which create loyal customers After this course you will be able to Understand what is top service from clients angle Know all benefits of having loyal customers Be aware of your part in building good relations with clients Recognize four key elements of quality for clients See signals which will help you reveal additional client needs and recognize if company can meet those needs Practice practice practice Training duration 1 day For more information please call us 011 22 82 182 Twitter Other trainings Time management Achieving stellar service Handling difficult people and situations Train the trainer Team work Business secretary Team Building Parters HR Impuls Sign in for our newsletter list

    Original URL path: http://www.skills.rs/en/dostizanje-vrhunske-usluge1-2 (2016-02-03)
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  • Handling difficult people and situations - Skills
    techniques for handling difficult too sensitive know it all people or those who always have excuses blame others or want to dominate Every day we can run into those kind of people Don t let conflicts to have bad influence on your career and relations Also it brings stress and tension which can affect your health Understand each behavior in challenging situation sources of conflict and learn how to implement productive behavior Simple misunderstanding can become conflict and conflict can go over into crises if we don t deal with it in a right way Develop your communications and conflict resolution skills increase your productivity and effectiveness After this training you will be able to Develop your communication and listening skills Learn how to recognize people mood and feeling Understand how your reactions affect communication Decrease level of stress at work Keep your clients forever Practice practice practice Training duration 1 day For more information please call us 011 22 82 182 Twitter Other trainings Time management Achieving stellar service Handling difficult people and situations Train the trainer Team work Business secretary Team Building Parters HR Impuls Sign in for our newsletter list Social Networks Follow us Like us on

    Original URL path: http://www.skills.rs/en/komunikacija-i-uspesan-rad-sa-ljudima-2 (2016-02-03)
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  • Train the trainer - Skills
    industry What do our clients say News Events Skills Tribes Contact Train the trainer Gain practical skills and empower self esteem which you need for success This training teaches you about new trends methods and training techniques If you have never been in front of audience this training will teach you how to bring your assurance to a higher level and engage your training participants After this training you will be able to Recognize group needs for educations and learn how to create programme to meet those needs Make better training plan Learn how to make training participants interested in topic full of enthusiasm and willing to participate actively Use training evaluation tools Practice practice practice Training duration 2 days For more information please call us 011 22 82 182 Twitter Other trainings Time management Achieving stellar service Handling difficult people and situations Train the trainer Team work Business secretary Team Building Parters HR Impuls Sign in for our newsletter list Social Networks Follow us Like us on Facebook Follow us on Twitter 1 us on Google Connect on Linkedin 2016 Skills All Rights Reserved Go Top We are celebrating our 20th year On December 9th we will complete our

    Original URL path: http://www.skills.rs/en/obuka-za-trenere-2 (2016-02-03)
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  • Team work - Skills
    That is wonderful theory but in practice your work environment is conducted of various types of people with different needs These people are not for sure motivated to put team goals and needs in front of personal Developing an efficient team is the key for business success and client satisfaction After this training you will be able to Learn how to become part of a team Understand different behaviors and how it affects on team and communication Provide and get support Make team decisions Set and put forward team goals in front of personal goals Understand benefits of team work Learn what is allowed and what is not allowed in teams Develop positive team spirit Predict and prevent possible conflicts between team members Balance team members in proper way Learn how to deal with team when team is winning or not Training duration 2 days For more information please call us 011 22 82 182 Twitter Other trainings Time management Achieving stellar service Handling difficult people and situations Train the trainer Team work Business secretary Team Building Parters HR Impuls Sign in for our newsletter list Social Networks Follow us Like us on Facebook Follow us on Twitter 1 us

    Original URL path: http://www.skills.rs/en/timski-rad1-2 (2016-02-03)
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  • Business secretary - Skills
    Business secretary Business secretary is very important for the company Her his duty is to be constantly in contact with clients and provide full support to managers At the same time he she should develop further administrative and interpersonal skills By empowering positive communication skills you will contribute to results of the whole company After this training you will be able to Realize your role as connection between clients managers and rest of organization Recognize the importance of the first impression Make your position in team more important Set priorities and manage time in proper way Be more productive and better organized Cope with distractions Communicate in order to be more influential Easily cope with problems and decisions Develop and cherish good human relations Practice practice practice Training duration 2 days For more information please call us 011 22 82 182 Twitter Other trainings Time management Achieving stellar service Handling difficult people and situations Train the trainer Team work Business secretary Team Building Parters HR Impuls Sign in for our newsletter list Social Networks Follow us Like us on Facebook Follow us on Twitter 1 us on Google Connect on Linkedin 2016 Skills All Rights Reserved Go Top We are

    Original URL path: http://www.skills.rs/en/poslovni-sekretar-2 (2016-02-03)
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  • Team building - Skills obuke zaposlenih - Skills
    team thinks Team Building event is ideal for this Reasons for Team Building You want to reward your employees There is a new team in the company that needs to get to know each other There are a few new team members that need to fit in The existing team needs additional motivation and collaboration improvement You need to meet individual member s strengths which can contribute to the result of the whole team You need an occasion to define future common challenges In the team there is a different perception of the company team or goals Team building event represents corporate social responsibility of the company towards employees This is an ideal opportunity to get to know each other and have fun You want to give your employees something to remember Duration Team building event can last as long as you want from few hours up to few days It usually lasts 1 or 2 days depending on your needs Learn more about team building at www teambuilding co rs For more information please call us 011 22 82 182 Twitter Other trainings Time management Achieving stellar service Handling difficult people and situations Train the trainer Team work Business

    Original URL path: http://www.skills.rs/en/team-building-2 (2016-02-03)
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  • klijenti

    (No additional info available in detailed archive for this subpage)
    Original URL path: /reference/klijenti/Reference2.php (2016-02-03)


  • Skills 19th birthday - Skills
    2 We hired new team members 3 We are proud to announce our 300th client 4 We hosted grand Team Bonding competition and get the sweetest Skills member We are entering our 20th year full of plans and optimism Thank you all for your support during all this years and future help in our continuous development Skills team Twitter Parters HR Impuls Sign in for our newsletter list Social Networks

    Original URL path: http://www.skills.rs/en/com-expautospro-makes-text/aktuelnosti/dogadjaji/436-skills-19-rodjendan (2016-02-03)
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